Cancellation Policy
GSM FAVAS SOLUTIONS provides digital products and services, including mobile software tool activations, server credits, licenses, and remote services. This policy explains when an order cancellation may be requested.
1. Cancellation Eligibility
Customers may request cancellation while an order is pending and the service has not yet been activated, delivered, or processed by the service provider. Approval depends on the order status and the nature of the service.
2. Orders Not Eligible for Cancellation
Orders may not be eligible for cancellation once a digital license or activation has been issued, server credits have been added, a remote service has started, or the service has otherwise been delivered or consumed, except where required by applicable law.
3. How to Request Cancellation
To request cancellation, contact our support team and provide your order number, registered email address, and reason for cancellation. Please do not share passwords, OTPs, UPI PINs, or private wallet keys.
4. Processing Time
We aim to review eligible cancellation requests within 24 hours. Actual processing time may vary depending on the service provider, payment method, and order status.
5. Refunds
An approved cancellation does not automatically guarantee a refund. Any refund will be handled according to our published Refund & Return Policy and applicable law.
6. Contact Us
For cancellation requests or questions, please contact GSM FAVAS SOLUTIONS using the support details published on our website.
Last Updated: 17 October 2026